Whether it’s sports, fitness, or epic events, the Baytex Energy Center is the go-to spot for everything fun and active in town. If you’re passionate about people, and want to be part of something that matters, this is the place for you!

As a Guest Services Representative, you’ll be the friendly face and go-to person for everyone who walks through our doors. From welcoming new visitors to helping regulars find their groove, you’ll play a key role in making sure every guest’s experience is top-notch.

What You’ll Do

Customer Service: Greet and assist guests with inquiries about facility services, programs, and events. Provide accurate information and directions within the multiplex.
Transaction Processing: Handle admissions, membership sales, program registrations, and other transactions using our point-of-sale system. Ensure accuracy in cash handling and payment processing.
Facility Access: Monitor entry points, check-in guests, and ensure that all patrons adhere to facility policies and guidelines.
Set Up and Take Down: Set up and take down of equipment in the field house.
Issue Resolution: Address guest concerns and complaints in a professional and courteous manner. Escalate issues to management when necessary.
Safety and Cleanliness: Monitor the facility for safety hazards, report maintenance issues, and assist in maintaining a clean and welcoming environment.

Qualifications

Must work effectively and efficiently with others and alone with little or no supervision;
Be punctual, self-motivated, communicate openly, and take direction well;
Ability to respond to public inquiries in a calm and friendly manner;
Ability to set priorities and balance several tasks at the same time;
Advanced computer software application skills and hands-on knowledge of computer programs (Office, Excel, Publisher, Email, Internet);
Proficient with a variety of office equipment and tasks including but not limited to; phone systems, printers, fax/copier, point of sale and filing;
Ability to lift up to 30 lbs;
Cash handling experience;
Minimum Age 16 years of age;
Current First Aid/ CPR;
Valid Driver’s License;
R.C.M.P Criminal Record Check; and,
Current Drivers Abstract.

The Town of Peace River welcomes diversity in the workplace and encourages applications from all qualified candidates. Complete job descriptions are available upon request.

Casual Employment

Wage: $18.42 per hour

Hours: This position will work on a casual basis during evenings, weekends, holidays and the occasional day shift (if available). Hours are not guaranteed.

Closing Date: Open until a suitable candidate is found.

Qualified applicants are invited to submit their resumes to the address below.

Employee Services Manager

Email: hr@peaceriver.ca

We thank all participants for their interest; however, only those who are selected for an interview will be contacted.

Town of Peace River

Latest Jobs

Guest Services Representative