Client Information
This established Victorian law firm provides expert legal services in Commercial Law, Wills & Estates, and Insolvency. With a client-focused approach, the firm delivers tailored solutions, ensuring professional and reliable legal support across various industries.
Job Description
- Answer and direct incoming phone calls professionally.
- Schedule and coordinate appointments, ensuring calendar efficiency.
- Manage and organize emails, responding to inquiries and forwarding important messages.
- Maintain and update client databases, records, and schedules.
- Assist in creating and editing marketing materials such as flyers, brochures, and presentations.
- Provide excellent customer service via phone and email.
- Follow up with clients regarding appointments, inquiries, and marketing promotions.
Must Haves
- Previous experience in administrative support, customer service, or marketing is a plus.
- Strong communication skills, both written and verbal.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace.
- Basic knowledge of marketing tools such as Canva, Mailchimp, or social media platforms.
- Ability to multitask, prioritize tasks, and work independently.
- Strong attention to detail and organizational skills.
- Comfortable with answering calls
Home Office Requirements
Please only apply for this role if you have the following home office requirements:
- Perfectly working headset and webcam
- Stable internet connection of at least 5 Mbps to 15 Mbps
- Up to date computer system with a minimum of Windows 8 or Mac OS X
- Quiet room with no distractions or background noises
- A backup plan if the power goes out or if your internet connection becomes unstable during your shift
- Only applicants meeting the strict criteria above will be contacted.
Connect With Us
https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker